Thursday, 4 January 2018

CAROLINEMORFITTUPWORK

https://www.upwork.com/freelancers/~01e6fad90bd8b0430d




London, United Kingdom - 


Data Administrator


I am a professional and proficient personal assistant who has a long track record of ensuring the highest standards of Office organisation are always maintained. I have experience of working with the customers over the telephone and face-to-face and I will always go that extra mile to provide excellent service. Key Skills technology skills, communication skills, organisational ability, written expression, time management, technical oversight, problem-solving skills, planning skills, flexibility, positive attitude
  • $6.00

    Hourly Rate



Portfolio


Functional Skills qualification in English at Level 2

Functional Skills qualification in Mathematics at Level 2

Functional Skills qualification in Information

Advanced Level Apprenticeship in A Digital Learning Design

Skills


Data Entry

Certifications

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Tests

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Employment History

  • Data Administrator | Data Entry Expert

    December 2017 - Present
    I perform data entry, general administration duties, process orders., update database records, with business information,and respond to customers emails, I am a self-employed data entry... more

  • Virtual Assistant | Virtual Assistants

    November 2017 - November 2017
    work as a self-employed personal assistant and freelancer. I type documents, answer incoming phone calls and provide administrative services.

  • Sales Advisor | Mrs C Morfitt

    September 2017 - November 2017
    I set up my own jewellery online shop.

  • Administrator | All Direct For You

    September 2017 - November 2017
    I sold DVDs, office products through my online shop on self-employed basis.

  • Sales Advisor | All Direct For You

    September 2017 - September 2017
    I sold jewellery online.

  • Freelancer | All For You Direct

    March 2017 - April 2017
    I completed projects on freelancer networks.

  • Customer Experience Advisor | Capita

    January 2017 - June 2017
    n busy Southern Water contact centre I explained complex bills, handled high level of inbound customer queries and complaints, set up direct debits.

  • Database Administrator | eConsultancy

    November 2016 - April 2017
    As a self-employed freelancer I provided general administrative services, entered data onto Excel, wrote reports and provided general business support.

  • Sole Trader | Mrs C Morfit

    November 2016 - April 2017
    Thanks to my online shop, I sold cosmetics.

  • Digital Designer Apprentice | Barnsley College

    October 2015 - October 2016
    While working in a busy College, I designed eLearning packages, quizzes, posters for teachers using Adopbe Captivate 9 and Photoshop.

  • Freelance Internet Assistant | eOffice

    December 2014 - March 2015
    As a freelancer I optimised web pages.

  • Customer Experience Advisor | Capita

    May 2014 - October 2015
    In Npower contact centre, I explained electricity and gas bills, entered meter readings, processed payments, changed tariffs, provided customer care.

  • Translator | English Polish Translator

    March 2014 - March 2015
    I translated complex documents.

  • Translator | English Polish Translator

    March 2014 - March 2015
    I translated complex documents.

  • Translator, Interpreter, Mystery Shopper | Association of Translators and Interpreters

    March 2014 - March 2015
    I translated and interpreted documents. I visited shops, wrote reports about customer experience.

  • Sales Consultant | ATI

    August 2013 - November 2013
    As a trader, I set up online eBooks store.

  • Freelance Translator | Mrs C Morfitt

    June 2013 - November 2013
    I translated technical and business documents.

  • Mystery Shopper | Mrs C Morfitt

    April 2013 - April 2013
    As a customer, I visited shops, banks and provided feedback and wrote detailed reports about customer experience I received.

  • Account Manager | Association of Translators and Interpreters

    February 2013 - April 2013
    Thanks to translation agency, I outsourced translators and interpreters for complex translation projects.

  • Sole Trader | Swan

    July 2012 - April 2013
    Moreover, I traded with mobile phones through my online shop.

  • Sales Consultant | Elegant Fashion Store

    April 2011 - June 2011
    I sold clothes online.

  • Flexible Employee Office Customer Service Advisor | Blue Arrow

    February 2011 - March 2013
    In KnowHow contact centre, I updated customers about their computer and laptop repair progress and advised them about their completion dates. I also processed orders... more

  • Sales Consultant | Swan

    May 2009 - June 2011
    I set up my eBay clothing store.

  • Consultant | HBOS PLC

    June 2008 - February 2011
    My main duties were to provide quotes for customers for Halifax Home Insurance, set up direct debits, explain about buildings, contents cover.

  • Sales Consultant | Swan

    March 2008 - March 2017
    I sold clothes through my online store.

  • Sales Consultant | Swan

    November 2007 - February 2008
    Through various auctions, I sold clothes.

  • Customer Service Advisor | Ventura

    March 2007 - March 2008
    This role involved the ability to explain complex O2 bills, contract tariffs, block lost or stolen mobile phones, check mobile network coverage.

  • Sales Consultant | D K Godowicz

    January 2006 - April 2007
    I sold clothes online.

  • Sales Consultant | Swan

    March 2005 - December 2005
    I set up my online clothes store.

  • Account Manager | Aardvark Computers

    June 2004 - April 2005
    Moreover, I run computers and ink cart business.

Education

  • Sage 50 Accounts 2014 CPD Certified and Recognised by the IAB | e-Careers

    2017 - 2017
    Sage 50 Accounts 2014 CPD Certified and Recognised by the IAB

  • Barnsley College

    2015 - 2016
    Functional Skills qualification in Information and Communication Technology (ICT) at Level 2

  • Barnsley College

    2015 - 2016
    Functional Skills qualification in English at Level 2

  • Barnsley College

    2015 - 2016
    Functional Skills qualification in Mathematics at Level 2

  • Barnsley College

    2015 - 2016
    Advanced Level Apprenticeship in A Digital Learning Design

  • Barnsley College

    2015 - 2016
    Ascentis Level 3 Diploma in Digital Learning Design (RQF)

  • Alison

    2015 - 2015
    Yoga Exercises

  • Alison

    2015 - 2015
    Yoga Exercises for Core Strength and Flexibility

  • Global Translation Institute

    2014 - 2014
    Certified Translation Professional Certified Translator English Polish Polish English

  • Halifax

    2008 - 2008
    Halifax General Insurance Certificate of Completion

  • Assa

    1999 - 1999
    General Certificate of Secondary Education

Other Experiences

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