Thursday, 4 January 2018

CAROLINEMORFITTFREELANCER

https://www.freelancer.co.uk/u/carolinemorfitt1





@carolinemorfitt1 
https://www.freelancer.co.uk/u/carolinemorfitt1
    Flag of United Kingdom LondonUnited Kingdom 
    Member since December 23, 2016
    0 Recommendations

    Caroline M.

    Online
    I am a professional and proficient personal assistant who has a long track record of ensuring the highest standards of Office organisation are always maintained. I have experience of working with the customers over the telephone and face-to-face and I will always go that extra mile to provide excellent service. I have over eleven years of administration experience. I offer following services I provide following administrative services: blogging social networking updating and maintaining your website and your online shop desktop publishing secretarial accounting and bookkeeping marketing search engine optimisation virtual assistant recruitment taking minutes personal assistant answering to emails customer service call centre website design business consultancy design eBay shop business start ups business improvement and planning outsourcing budgeting and any other task you require me to do Software I use Sage, Mircosoft Word, Excel, Outlook, PowerPoint, Access, Adobe Captivate 9
    $ 6 USD/hr
    0 reviews
    0.0  
    • N/AJobs Completed
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    Portfolio


    Recent Reviews

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    Experience

    • Data Administrator

       Dec 2017 - Present
      I perform data entry, general administration duties, process orders., update database records, with business information,and respond to customers emails, I am a self-employed data entry clerk in the office industry.
    • Virtual Assistant

       Nov 2017 - Dec 2017
      I worked as a self-employed personal assistant and freelancer. I typed documents, answered incoming phone calls and provided administrative services.
    • Sales Advisor

       Sep 2017 - Sep 2017
      I sold jewellery online.
    • Sales Advisor

       Sep 2017 - Nov 2017
      I set up my own jewellery online shop.
    • Administrator

       Sep 2017 - Nov 2017
      I sold DVDs, office products through my online shop on the self-employed basis.
    • Freelancer

       Mar 2017 - Apr 2017
      I completed projects on freelancer networks.
    • Customer Experience Advisor

       Jan 2017 - Jun 2017
      In busy Southern Water contact centre, I explained complex bills, handled the high level of inbound customer queries and complaints, set up direct debits.
    • Sole Trader

       Nov 2016 - Apr 2017
      Thanks to my online shop, I sold cosmetics.
    • Administrator

       Nov 2016 - Apr 2017
      As a self-employed freelancer I provided general administrative services, entered data onto Excel, wrote reports and provided general business support.
    • Digital Designer Apprentice

       Oct 2015 - Oct 2016
      While working in a busy College, I designed eLearning packages, quizzes, posters for teachers using Adopbe Captivate 9 and Photoshop.
    • Freelance Internet Assistant

       Dec 2014 - Mar 2015
      As a freelancer I optimised web pages.
    • Customer Experience Advisor

       May 2014 - Oct 2015
      In Npower contact centre, I explained electricity and gas bills, entered meter readings, processed payments, changed tariffs, provided customer care.
    • Translator, Interpreter, Mystery Shopper

       Mar 2014 - Mar 2015
      I translated and interpreted documents. I visited shops, wrote reports about customer experience.
    • Translator

       Mar 2014 - Mar 2015
      I translated complex documents.
    • Sales Consultant

       Aug 2013 - Nov 2013
      As a trader, I set up online eBooks store.
    • Freelance Translator

       Jun 2013 - Nov 2013
      I translated technical and business documents.
    • Mystery Shopper

       Apr 2013 - Apr 2013
      As a customer, I visited shops, banks and provided feedback and wrote detailed reports about customer experience I received.
    • Manager

       Feb 2013 - Apr 2013
      Thanks to translation agency, I outsourced translators and interpreters for complex translation projects.
    • Sole Trader

       Jul 2012 - Apr 2013
      Moreover, I traded with mobile phones through my online shop.
    • Sales Consultant

       Apr 2011 - Jun 2011
      I sold clothes online.
    • Flexible Employee Office Customer Service Advisor

       Feb 2011 - Mar 2013
      In KnowHow contact centre, I updated customers about their computer and laptop repair progress and advised them about their completion dates. I also processed orders for kitchen appliances and chased up delivery dates.
    • Sales Consultant

       May 2009 - Jun 2011
      I set up my eBay clothing store.
    • Consultant

       Jun 2008 - Feb 2011
      My main duties were to provide quotes for customers for Halifax Home Insurance, set up direct debits, explain about buildings, contents cover.
    • Sales Consultant

       Mar 2008 - Mar 2017
      I sold clothes through my online store.
    • Sales Consultant

       Nov 2007 - Feb 2008
      Through various auctions, I sold clothes.
    • Customer Service Advisor

       Mar 2007 - Mar 2008
      This role involved the ability to explain complex O2 bills, contract tariffs, block lost or stolen mobile phones, check mobile network coverage.
    • Sales Consultant

       Jan 2006 - Apr 2007
      I sold clothes online.
    • Sales Consultant

       Mar 2005 - Dec 2005
      I set up my online clothes store.
    • Manager

       Jun 2004 - Apr 2005
      Moreover, I run computers and ink cart business.

    Education

    • Sage 50 Accounts 2014 CPD Certified and Recognised by the IAB

    • Ascentis Level 3 Diploma in Digital Learning Design (RQF)

    • Advanced Level Apprenticeship in A Digital Learning Design

    • Functional Skills qualification in Mathematics at Level 2

    • Functional Skills qualification in English at Level 2

    • Functional Skills qualification in Information and Communication Technology (ICT) at Level 2

    • Yoga Exercises for Core Strength and Flexibility

    • Yoga Exercises

    • Certified Translation Professional Certified Translator English Polish Polish English

    • Halifax General Insurance Certificate of Completion

    • General Certificate of Secondary Education

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