CarolineMorfittCV

Caroline Morfitt

Email: cmorfitt8@gmail.com

Profile

I am a resilient individual with clerical experience and can adapt to various challenges at work. I have experience working in administrative roles and can multitask by prioritising my duties like data entry, answering the phone, scheduling meetings, maintaining filing systems and other office tasks.

Skills

·         administration, Microsoft Office Word, PowerPoint, Excel, computing, organising

Work Experience

2019 – 2019 Administrator, Data Entry Lion Spreadsheets

·         providing general administrative support, data entry and typing

2018 – 2018 Administrator, Park Gate Sports and Community Trust LTD

·         applying for grants to raise funds to build gym, liaising with Trustees

2018 – 2018 Administrator, Right Way Wills

·         typing legal documents, Search Optimisation, submitting website to business directories

2017 – 2017 Customer Advisor, Capita

·         answering calls regarding billing enquiries from Southern Water customers

2015 – 2016 Digital Designer, Barnsley College

·         designing eLearning quizzes for teachers, providing IT support

2014 – 2015 Customer Advisor, Capita

·         answering calls regarding billing enquiries from Npower customers

2011 – 2013 Customer Advisor, Impellam, Blue Arrow  

·         answering calls regarding laptop repair updates from KnowHow customers

2008 – 2011 Customer Advisor, HBOS Plc, Lloyds Banking Group

·         answering calls regarding Home Insurance quotes from Halifax customers on Halifax Home Insurances

Self-employment Experience

2017 – 2018 Administrator, Data Entry Input Services, Data Entry Experts, Virtual Assistants, Direct

·         processing customer orders, invoices, data entry, general administrative duties

2004 – 2016 Administrator, All Direct For You, Clothing Direct, Swan, ATI

·         running clothing eCommerce shop, marketing, processing orders, dispatching items

2004 – 2013 Administrator, eConsultancy, eOffice

·         providing business consultancy services, business planning, improvement, advice

Education

2018 Finance and Management Business School, AAT Access Award

·         AAT Access Award in Business Skills Level 1

2017 Udemy, Certificate

·         Complete Training in Search Engine Optimisation

2017 Google Digital Garage, Certificate  

·         The Online Marketing Fundamentals in Marketing

2017 eCareers, Certificate  

·         Sage 50 Accounts 2014 Certificate in Accounting

2016 Barnsley College, Diploma, equivalent General Certificate of Secondary Education

·         Diploma Advanced Level 3 in Digital Learning Design

·         Functional Skills Qualification in English Level 2

·         Functional Skills Qualification in Mathematics Level 2

·         Functional Skills Qualification in Information, Communication and Technology Level 2

2008 HBOS PLC, Certificate

·         Halifax General Insurance Certification of completion and perfect sale induction