Experienced Customer Advisor
CAROLINE MORFITT
Customer Advisor
Consultancy Services
I offer consultancy services to help you with your business and be your virtual assistant.
Administration
I provide administrative duties: type letters, enter data and deal with customer enquiries.
Professional Approach
I tailor your needs to your business and remain professional at all times.
CAROLINE MORFITT CURRICULUM VITAE
I am a conscientious, adaptable and hardworking person with a record of good timekeeping and attendance. I have over fifteen years’ experience in customer service and I am a confident user of Adobe Captivate 9, Microsoft Word, Excel, PowerPoint, Access, Outlook and Lotus. Furthermore, I am an experienced and capable administrator, excellent communicator and can work well with people at all levels. I am an excellent team worker but can also work on my own initiative and stay calm while working under pressure. I have a very flexible approach to work and a willingness to learn new skills.
EMPLOYMENT HISTORY
All Direct For You 2017 - Present Administrator I process orders, enter data onto Excel, deal with customers, type letters and undertake general administrative duties. Furthermore, I liaise with accounts department in respect to invoices, order stationary, monitor stock levels and complete customers' requests.
Capita 2017 - 2017 Customer Advisor I worked as a customer advisor for Capita in busy Southern Water contact centre. I answered all customer service enquiries related to Southern Water, set up direct debits, explained bills and resolved complex complaints. I ensured customer satisfaction targets are met.
eConsultancy 2016 Administrator 2016 - 2016 I administered eConsultancy business. I provided administrative services . I typed letters, organised meetings, dealt with customers, entered data and more complex duties. I ensured deadlines are met and prioritised workload.
Barnsley College Graphic Digital Designer 2015 – 2016 While working in a busy design environment at Barnsley College, I prepared eLearning materials for college staff and students and I designed various websites, projects and posters using Adobe Captivate 9.
Capita Customer Advisor 2014 – 2015 My main duties were to enter meter readings, change tariffs and explain electricity and gas bills in Npower contact centre. I had to have a polite and efficient telephone manner to be able to deal with enquiries from customers requiring me to have excellent product knowledge.
International Service Check Mystery Shopper 2013 – 2014 I visited various bank branches, shops and websites agents, and evaluated and scored customer satisfaction by pretending to be one of the customers. I also prepared detailed reports about the company’s customer service performance.
Blue Arrow Customer Advisor 2011 – 2013 Assisting customers over the telephone, I gave updates about repairs for computers and laptops in KnowHow contact centre. I also chased up deliveries for kitchen appliances. In this role I had to be able to deal with a wide range of customers and explain technical issues clearly.
eOffice Marketing Manager 2008 – 2014 I ran eOffice business, which involved keeping accurate records, managing my time effectively and being familiar with business planning. I was responsible for search website optimisation, advertising business for clients and building backlinks.
HBOS Plc Sales Consultant 2008 – 2011 This role saw me working closely with customers, taking accurate details, explaining products and providing quotes for Halifax Home Insurance.
Ventura Customer Advisor 2007 – 2008 I explained mobile phone bills in O2 contact centre. This role involved the ability to explain a range of complicated tariff options clearly and concisely.
Swan Manager 1999 – 2011 I set up my eBay clothing shop, which involved keeping accurate records, marketing and merchandising.
EDUCATION
E-Careers Sage 50 Accounts 2014 CPD Certificate of Continuing Professional Development Certified and Recognised by the IAB The International Association of Bookkeepers 2017
Barnsley College Diploma in Digital Learning Design Level 3 2016
Barnsley College Functional Skills Qualification in Mathematics at Level 2 2016
equivalent to General Certificate of Secondary Education
Barnsley College Functional Skills Qualification in English at Level 2 2016
equivalent to General Certificate of Secondary Education
Barnsley College Functional Skills Qualification in Information Communication Technology at Level 2 2016 equivalent to General Certificate of Secondary Education
Global Translation Institute 2014 Certified Translation Professional English to Polish and Polish to English 2014
International Service Check Quality Certification in Mystery Shopping 2013
Lloyds Banking Group Halifax Academy Certificate of Completion Perfect Sale 2010
Home Office Certificate of Naturalisation as British Citizen 2006
Author Social Secondary School for Self-esteem General Certificate of Secondary Education
Written Polish good, Written English good, Conversation Polish good, Conversation German very good, Conversation English very good 1999
Ascentis Level 3 Diploma in Digital Learning Design (RDF)
Please find here attached following Ascentis Level 3 Diploma in Digital Learning Design (RDF)
Please find here attached following Ascentis Level 3 Diploma in Digital Learning Design (RDF)
Ascentis
This is to certify that Caroline Morfitt has successfully completed
Ascentis Level 3 Diploma in Digital Learning Design (RDF) at Barnsley College
Date of issue 04 October 2016
Moderation Date 20 September 2016
Learner Number 698030
Certificate Number 5681951 (1)
Qualification Number 601/2586/X
Phil Wilkinson
Ascentics Chief Executive
Regulated by Ofqual
For more information see http://register.ofqual.gov.uk
This is to certify that Caroline Morfitt has successfully completed
Ascentis Level 3 Diploma in Digital Learning Design (RDF) at Barnsley College
Date of issue 04 October 2016
Moderation Date 20 September 2016
Learner Number 698030
Certificate Number 5681951 (1)
Qualification Number 601/2586/X
Phil Wilkinson
Ascentics Chief Executive
Regulated by Ofqual
For more information see http://register.ofqual.gov.uk
creative
cultural
skills
skills
Apprenticeships
This certificate is awarded to
Caroline Morfitt
who has successfully completed the
Advanced Level Apprenticeship in
A Digital Learning Design
Caroline Morfitt
who has successfully completed the
Advanced Level Apprenticeship in
A Digital Learning Design
in the Apprenticeship sector for occupations in arts, cultural heritage, craft, and design (also includes music, literature, performing arts and visual arts).
Completion date
21 October 2016
21 October 2016
Brian W
Chairman
Federation for Industry Sector Skills & Standards
Chairman
Federation for Industry Sector Skills & Standards
Advanced
Level
Level
Federation for Industry Sector
Skills & Standards
Skills & Standards
Certificate Number A57CD954-D47F6879-B396BDB8-23E83461-CD201285-54X25444 Apprentice Number ACE185A6E
Functional Skills qualification in English at Level 2
City&Guilds
Functional Skills qualification in English at Level 2
500/9318/6
is awarded to Caroline Morfitt
who attended
Barnsley College
and was successful in the following 4 modules
Functional English Speaking, listening and communication at level 2 F/601/1464 PASS
Functional English Reading at Level 2 F/601/1464 PASS
Functional English Writing at Level 2 F/601/1464 PASS
Certification module for Functional Skills qualification English at level 2 PASS
Awarded 12 April 2016 120416/3748-01/036110/PBE7930/F/18/02/8040294643185501678168/410
Sir John Armitt, CBE FREng FCGI Chairman Chris Jones
Chairman Director-General
The City and Guilds of London Institute The City and Guilds of London Institute
Regulated by Ofqual
For more information see http://register.ofqual.gov.uk
The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900.
The City Guilds Group compromises City&Guilds and ILM.
Functional Skills qualification in English at Level 2
500/9318/6
is awarded to Caroline Morfitt
who attended
Barnsley College
and was successful in the following 4 modules
Functional English Speaking, listening and communication at level 2 F/601/1464 PASS
Functional English Reading at Level 2 F/601/1464 PASS
Functional English Writing at Level 2 F/601/1464 PASS
Certification module for Functional Skills qualification English at level 2 PASS
Awarded 12 April 2016 120416/3748-01/036110/PBE7930/F/18/02/8040294643185501678168/410
Sir John Armitt, CBE FREng FCGI Chairman Chris Jones
Chairman Director-General
The City and Guilds of London Institute The City and Guilds of London Institute
Regulated by Ofqual
For more information see http://register.ofqual.gov.uk
The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900.
The City Guilds Group compromises City&Guilds and ILM.
Functional Skills qualification in Mathematics at Level 2
City&Guilds
Functional Skills qualification in Mathematics at Level 2
501/0987/X
is awarded to
Caroline Morfitt
who attended
Barnsley College
This holder has a number of formal Unit Credits by which this Award was achieved.
Awarded 01 September 2016
010916/3748-02/036110/PBE7930/F/18/02/8040294643185501802986/50
Sir John Armitt CBE FREng FCGI Chairman Chris Jones Director-General
The City and Guilds of London Institute
Regulated by Ofqual
For more information see http://register.ofqual.gov.uk
cea Regulation
The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900.
City&Guilds
Functional Skills qualification in Mathematics at Level 2
501/0987/X
is awarded to
Caroline Morfitt
who attended
Barnsley College
This holder has a number of formal Unit Credits by which this Award was achieved.
Awarded 01 September 2016
010916/3748-02/036110/PBE7930/F/18/02/8040294643185501802986/50
Sir John Armitt CBE FREng FCGI Chairman Chris Jones Director-General
The City and Guilds of London Institute
Regulated by Ofqual
For more information see http://register.ofqual.gov.uk
cea Regulation
The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900.
Functional Skills qualification in Information and Communication Technology (ICT) at level 2
City&Guilds
Functional Skills qualification in Information and Communication Technology (ICT) at level 2
501/0639/9
is awarded to Caroline Morfitt
who attended
Barnsley College
The holder has a number of formal credit Unit Credits by which this Award was achieved
Awarded 12 July 2016
120716/3748-03/036110/PBE7930/F/18/02/8040294643185501759093/3650
Sir John Armitt CBE FREng FCGI Chairman Chris Jones Director-General
The City and Guilds of London Institute The City and Guilds of London Institute
Regulated by Ofqual
The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900
cea Regulation
City&Guilds
Functional Skills qualification in Information and Communication Technology (ICT) at level 2
501/0639/9
is awarded to Caroline Morfitt
who attended
Barnsley College
The holder has a number of formal credit Unit Credits by which this Award was achieved
Awarded 12 July 2016
120716/3748-03/036110/PBE7930/F/18/02/8040294643185501759093/3650
Sir John Armitt CBE FREng FCGI Chairman Chris Jones Director-General
The City and Guilds of London Institute The City and Guilds of London Institute
Regulated by Ofqual
The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900
cea Regulation
4/12/2014
Dear Sir/Madam,
I can confirm that Caroline Morfitt Payroll number 21150620 started working for Capita on 12/05/2014 and worked till 12//10/2015 for Capita as customer experience advisor in busy Npower contact centre.
Kind Regards,
Diane
Capita
HR Administrator (28)
Capita HR Solutions
2nd Floor Templegate House, 115-123 High Street, Orpington Kent, BR6 0LG
T: 08444 122 522 F: 0845 644 0411 E: HRPayroll.Internal@capita.co.uk or
hrpayadmin@capita.co.uk
http://capita.co.uk
www.capitahrsolutions.co.uk
[Capita]
| HR Outsourcing | Payroll | Consultancy | Transformation |
Capita provides all aspects of end to end HR, pay and pension services to over 650 clients across all public and private sectors.
We serve 3 million client employees and pensioners in the UK and Ireland and our HR Shared Service Centres manage 26 million enquiries a year
Dear Sir/Madam,
I can confirm that Caroline Morfitt Payroll number 21150620 started working for Capita on 12/05/2014 and worked till 12//10/2015 for Capita as customer experience advisor in busy Npower contact centre.
Kind Regards,
Diane
Capita
HR Administrator (28)
Capita HR Solutions
2nd Floor Templegate House, 115-123 High Street, Orpington Kent, BR6 0LG
T: 08444 122 522 F: 0845 644 0411 E: HRPayroll.Internal@capita.co.uk or
hrpayadmin@capita.co.uk
http://capita.co.uk
www.capitahrsolutions.co.uk
[Capita]
| HR Outsourcing | Payroll | Consultancy | Transformation |
Capita provides all aspects of end to end HR, pay and pension services to over 650 clients across all public and private sectors.
We serve 3 million client employees and pensioners in the UK and Ireland and our HR Shared Service Centres manage 26 million enquiries a year
Global Translation Institute
To all to whom these letters may come, Greeting
The President, Faculty, and Board of the Global Translation Institute has conferred upon
Caroline Morfitt
who has been formally evaluated for specialised translation knowledge
and is hereby bestowed the global credential of
Certified Translation Professional
Certified Translator
English Polish
Polish English
In testimony whereof we have subscribed our names
on this tenth day of February, Two Thousand and Fourteen
CTP Certified Translation Professional
Richard Wilson
President of the Global Translation Institute (CTP)
Andriana TassiniManaging Director of the Certified Translation Professional (CTP)
To all to whom these letters may come, Greeting
The President, Faculty, and Board of the Global Translation Institute has conferred upon
Caroline Morfitt
who has been formally evaluated for specialised translation knowledge
and is hereby bestowed the global credential of
Certified Translation Professional
Certified Translator
English Polish
Polish English
In testimony whereof we have subscribed our names
on this tenth day of February, Two Thousand and Fourteen
CTP Certified Translation Professional
Richard Wilson
President of the Global Translation Institute (CTP)
Andriana TassiniManaging Director of the Certified Translation Professional (CTP)
Global Translation Institute CTP Certified Translation Professional
February 10th,2014
Dear Caroline,
On the behalf of the Global Translation Institute, we would like to congratulate you on your successful completion of the Certified Translation Professional CTP Designation! This letter and certificate are to certify that you have passed the Certified Translation Professional CTP examination. You are now a CTP Designation holder, and are welcome to use the CTP title after your name.
I hope you enjoyed your participation in the CTP Designation Program and hope you will continue to keep in touch. Also be sure to take advantage of our career advice, resume, feedback, translation firm directory, and other alumni benefits available to you.
In the future we will be offering additional audio and video resources to the CTP program, you will have on-going access to these as a member of our alumni network. Additionally, if you are interested in becoming weekly or monthly guest author on BecomeATranslator.com , please let us know, we would love to have you contribute there.
Thank you for participation in the CTP Designation, and again, congratulation on this tremendous achievement.
Sincerely,
Vanessa
Vanessa Greenway
Global Translation Insitute
http://TranslationCertification.org
Team@TranslationCertification.org
Global Translation Institute
3300 NW 185th Ave
Suite 108
Portland, Oregon 97229
United StatesPhone 0013055039050
February 10th,2014
Dear Caroline,
On the behalf of the Global Translation Institute, we would like to congratulate you on your successful completion of the Certified Translation Professional CTP Designation! This letter and certificate are to certify that you have passed the Certified Translation Professional CTP examination. You are now a CTP Designation holder, and are welcome to use the CTP title after your name.
I hope you enjoyed your participation in the CTP Designation Program and hope you will continue to keep in touch. Also be sure to take advantage of our career advice, resume, feedback, translation firm directory, and other alumni benefits available to you.
In the future we will be offering additional audio and video resources to the CTP program, you will have on-going access to these as a member of our alumni network. Additionally, if you are interested in becoming weekly or monthly guest author on BecomeATranslator.com , please let us know, we would love to have you contribute there.
Thank you for participation in the CTP Designation, and again, congratulation on this tremendous achievement.
Sincerely,
Vanessa
Vanessa Greenway
Global Translation Insitute
http://TranslationCertification.org
Team@TranslationCertification.org
Global Translation Institute
3300 NW 185th Ave
Suite 108
Portland, Oregon 97229
United StatesPhone 0013055039050
International Service Check
http://www.internationalservicecheck.com
INTERNATIONAL SERVICE CHECK / Multisearch AG
Aeschenvorstadt 71
4051 Basel
Switzerland
Tel. +41 61 225 42 15
Fax: +41 61 225 44 10
Email: servicecheck@internationalservicecheck.com
Quality Certification
International Service Check
Multisearch AG
Quality Certification for Mrs Caroline Morfitt
Caroline Morfittsuccessfully completed the test for Quality Certification on 09.04.2013. By doing so, he/she demonstrated that he/she understands the basic principles and processes of Mystery Shopping.
He/she is entitled to complete Checks for International Service Check.
09.04.2013
International Service Check
Certification document 7HS9W/1575063
http://www.internationalservicecheck.com
INTERNATIONAL SERVICE CHECK / Multisearch AG
Aeschenvorstadt 71
4051 Basel
Switzerland
Tel. +41 61 225 42 15
Fax: +41 61 225 44 10
Email: servicecheck@internationalservicecheck.com
Quality Certification
International Service Check
Multisearch AG
Quality Certification for Mrs Caroline Morfitt
Caroline Morfittsuccessfully completed the test for Quality Certification on 09.04.2013. By doing so, he/she demonstrated that he/she understands the basic principles and processes of Mystery Shopping.
He/she is entitled to complete Checks for International Service Check.
09.04.2013
International Service Check
Certification document 7HS9W/1575063
This is the feedback I received from customers for whom I did Search Website Optimisation service. I created backlinks for them, registered their website on top search engines like google, yahoo, facebook and other social media, created classified ads for them and included them in most popular business directories and indexed their websites and provided them with free marketing tools to improve their website ranking.
lachad2429 30 days ago
Good Experience!
josefigueroa753 3 months ago
Excellent, thank you so much!!!
craigb81 3 months ago
She is brilliant! - thank you :)
bradwitham 3 months ago
Great work thank you
bradwitham 3 months ago
thank you
lachad2429 from Sweden
Good Experience!
josefigueroa753 from Ireland
Excellent, thank you so much!!!
josefigueroa753 from Ireland
She is brilliant! - thank you :)
bradwitham from Australia
Great work thank you
bradwitham from Australia
great work, thanks again
bradwitham from Australia
great work, well done. thank you
bradwitham from Australia
thank you
bradwitham from Australia
Great work, as always. Highly recommended!
bradwitham from Australia
Thank you!
bradwitham from Australia
Excellent work, great person to deal with. thank you again! This is my 10th gig with you and i've never been disappointed!
bradwitham from Australia
Great work as always. thank you
bradwitham from Australia
Excellent. Great communication. Good work. Thank you!
bradwitham from Australia
excellent! good communication and good work!
bradwitham from Australia
Thanks
lachad2429 30 days ago
Good Experience!
josefigueroa753 3 months ago
Excellent, thank you so much!!!
Excellent, thank you so much!!!
craigb81 3 months ago
She is brilliant! - thank you :)
She is brilliant! - thank you :)
bradwitham 3 months ago
Great work thank you
Great work thank you
bradwitham 3 months ago
thank you
Our client Emil S from USA said about my services
thank you
Our client Emil S from USA said about my services
“I want to thank you for the excellent work Caroline did in translating a personal diary from Polish to English for me. This was a difficult job in part because the diary was hand written, the letters were smudged in some areas, and the hand writing was not the clearest. Also, it was written more than 40 years ago and so even the style of language has changed and yet Caroline delivered a very clear translation which is very much appreciated.”
”
Nilmar John from Sweden was very impressed by our translation skills
“Caroline Morfitt is a wonderful professional. I am very pleased with their job. She was verycooperative, and easy to communicate. She updated me on timely manner and done the job exactly how I wanted. She finished the project work on time. Her translation is very standard and easy for me to understand. She also were helpful when I asked about something to clarify. I am fully satisfied with her professional translation and professional manner in terms of privacy and quality of job. I highly recommend her and I will definitely look for her for my next project.”
Good Experience!
lachad2429 from Sweden
2 months ago j
Excellent, thank you so much!!!
josefigueroa753 from Ireland
4 months ago craigb81
She is brilliant! - thank you :)
craigb81 from Australia
4 months ago bradwitham
Great work thank you
bradwitham from Australia
4 months ago bradwitham
great work, thanks again
bradwitham from Australia
4 months ago bradwitham
great work, well done. thank you
bradwitham from Australia
4 months ago bradwitham
thank you
bradwitham from Australia
4 months ago bradwitham
Great work, as always. Highly recommended!
bradwitham from Australia
4 months ago bradwitham
Thank you!
bradwitham from Australia
5 months ago bradwitham
Excellent work, great person to deal with. thank you again! This is my 10th gig with you and i'venever been disappointed!
bradwitham from Australia
5 months ago bradwitham
Great work as always. thank you
bradwitham from Australia
5 months ago bradwitham
Excellent. Great communication. Good work. Thank you!
bradwitham from Australia
5 months ago bradwitham
excellent! good communication and good work!
bradwitham from Australia
5 months ago bradwitham
Thanks
bradwitham from Australia
5 months ago
Testimonials
Here is what our clients said about our services
lachad2429 30 days ago
Good Experience!
josefigueroa753 3 months ago
Excellent, thank you so much!!!
Excellent, thank you so much!!!
craigb81 3 months ago
She is brilliant! - thank you :)
She is brilliant! - thank you :)
bradwitham 3 months ago
Great work thank you
Great work thank you
bradwitham 3 months ago
thank you
Our client Emil S from USA said about my services
“I want to thank you for the excellent work Caroline did in translating a personal diary from Polish to English for me. This was a difficult job in part because the diary was hand written, the letters were smudged in some areas, and the hand writing was not the clearest. Also, it was written more than 40 years ago and so even the style of language has changed and yet Caroline delivered a very clear translation which is very much appreciated.”
”
Nilmar John from Sweden was very impressed by our translation skills
“Caroline Morfitt is a wonderful professional. I am very pleased with their job. She was verycooperative, and easy to communicate. She updated me on timely manner and done the job exactly how I wanted. She finished the project work on time. Her translation is very standard and easy for me to understand. She also were helpful when I asked about something to clarify. I am fully satisfied with her professional translation and professional manner in terms of privacy and quality of job. I highly recommend her and I will definitely look for her for my next project.”
thank you
Our client Emil S from USA said about my services
“I want to thank you for the excellent work Caroline did in translating a personal diary from Polish to English for me. This was a difficult job in part because the diary was hand written, the letters were smudged in some areas, and the hand writing was not the clearest. Also, it was written more than 40 years ago and so even the style of language has changed and yet Caroline delivered a very clear translation which is very much appreciated.”
”
Nilmar John from Sweden was very impressed by our translation skills
“Caroline Morfitt is a wonderful professional. I am very pleased with their job. She was verycooperative, and easy to communicate. She updated me on timely manner and done the job exactly how I wanted. She finished the project work on time. Her translation is very standard and easy for me to understand. She also were helpful when I asked about something to clarify. I am fully satisfied with her professional translation and professional manner in terms of privacy and quality of job. I highly recommend her and I will definitely look for her for my next project.”
Good Experience!
lachad2429 from Sweden
2 months ago j
Excellent, thank you so much!!!
josefigueroa753 from Ireland
4 months ago craigb81
She is brilliant! - thank you :)
craigb81 from Australia
4 months ago bradwitham
Great work thank you
bradwitham from Australia
4 months ago bradwitham
great work, thanks again
bradwitham from Australia
4 months ago bradwitham
great work, well done. thank you
bradwitham from Australia
4 months ago bradwitham
thank you
bradwitham from Australia
4 months ago bradwitham
Great work, as always. Highly recommended!
bradwitham from Australia
4 months ago bradwitham
Thank you!
bradwitham from Australia
5 months ago bradwitham
Excellent work, great person to deal with. thank you again! This is my 10th gig with you and i've never been disappointed!
bradwitham from Australia
5 months ago bradwitham
Great work as always. thank you
bradwitham from Australia
5 months ago bradwitham
Excellent. Great communication. Good work. Thank you!
bradwitham from Australia
5 months ago bradwitham
excellent! good communication and good work!
bradwitham from Australia
5 months ago bradwitham
Thanks
bradwitham from Australia
5 months ago
02.04.2013
Good Afternoon Caroline
Our records show your dates of working to be
We 4/2/2011- w/e 22/3/2013
Your position would have been Flexible Employee Office Customer Service Advisor.
Kind Regards,
Joanne Bradbury (MCIPD)
Account Manager
Blue Arrow Limited 1st floor 12 Saltergate Chesterfield S40 1UT
T 01246272200
F 01246229226
M 07885118033
mobex 5063
http://bluearrow.co.uk
Jo.Bradbury@bluearrow.co.uk
Blue Arrow Sheffield
2nd Floor, 11 Leopold Street
Sheffield
Yorkshire
S1 2GYPhone: 0114 272 2600
Good Afternoon Caroline
Our records show your dates of working to be
We 4/2/2011- w/e 22/3/2013
Your position would have been Flexible Employee Office Customer Service Advisor.
Kind Regards,
Joanne Bradbury (MCIPD)
Account Manager
Blue Arrow Limited 1st floor 12 Saltergate Chesterfield S40 1UT
T 01246272200
F 01246229226
M 07885118033
mobex 5063
http://bluearrow.co.uk
Jo.Bradbury@bluearrow.co.uk
Blue Arrow Sheffield
2nd Floor, 11 Leopold Street
Sheffield
Yorkshire
S1 2GYPhone: 0114 272 2600
HBOS PLC
HR Transactions
HBOS PLC Llloyds PLC
8th Floor
G Mill
Halifax
HX3 5AX
Direct Dial 08456406080
Fax No 01422386139
GHRPT-Operations@HBOSplc.com
http://halifax.co.uk
Our Ref HR Transactions/DD/430717
Your Ref Payroll Number 0430717
02. April 2013
To Whom It May Concern
Employment Reference
Dear Sir, Madam,
Thank you for your recent reference request. It is our policy to reply to all employment reference enquiries by completing this standard response letter. I hope this is satisfactory for your requirements.
Name of applicant Caroline Morfitt
Dates of employment From 23 June 2008 to 05 February 2011
Job Title Sales Consultant - Inbound
Reason for leaving Resignation Other Reason
The job title in this reference is an internal generic job title which relates to the role the colleague was evaluated against within the organisation. The colleague may also have had a more detailed specific local job title.
Please note for approved roles i.e. Financial Advisers, Independent Financial Advisers, (not Mortgage Advisers) where the role requires individual approval by FSA, a more detailed reference can be requested from -
HBOS PLC
8th Floor, G Mill
Halifax
HX3 5AX
Yours faithfully,
Jayne Edwards
Head of HR
HBOS PLC, Registered in Scotland No SC218813 Registered Office The Mound Edinburgh EH1 1YZ HBOS plc is a holding company, subsidiaries of which are authorised and regulated by the Financial Services Authority.
HR Transactions
HBOS PLC Llloyds PLC
8th Floor
G Mill
Halifax
HX3 5AX
Direct Dial 08456406080
Fax No 01422386139
GHRPT-Operations@HBOSplc.com
http://halifax.co.uk
Our Ref HR Transactions/DD/430717
Your Ref Payroll Number 0430717
02. April 2013
To Whom It May Concern
Employment Reference
Dear Sir, Madam,
Thank you for your recent reference request. It is our policy to reply to all employment reference enquiries by completing this standard response letter. I hope this is satisfactory for your requirements.
Name of applicant Caroline Morfitt
Dates of employment From 23 June 2008 to 05 February 2011
Job Title Sales Consultant - Inbound
Reason for leaving Resignation Other Reason
The job title in this reference is an internal generic job title which relates to the role the colleague was evaluated against within the organisation. The colleague may also have had a more detailed specific local job title.
Please note for approved roles i.e. Financial Advisers, Independent Financial Advisers, (not Mortgage Advisers) where the role requires individual approval by FSA, a more detailed reference can be requested from -
HBOS PLC
8th Floor, G Mill
Halifax
HX3 5AX
Yours faithfully,
Jayne Edwards
Head of HR
HBOS PLC, Registered in Scotland No SC218813 Registered Office The Mound Edinburgh EH1 1YZ HBOS plc is a holding company, subsidiaries of which are authorised and regulated by the Financial Services Authority.
19th October2010
To whom it may concern
I confirm that I have known Mrs Caroline Morfitt for two years. I am unable to provide a business reference as this would be sent by our HR department. I am only too happy to provide a character reference for Caroline.
At all times I have found Caroline to be dependable, reliable and hard-working. I am confident that Caroline will prove to be an asset for your company.
I am happy to provide further information if required.
Yours faithfully,
Chris Knudsen
tel 07506606916
19th October2010
To whom it may concern
I confirm that I have known Mrs Caroline Morfitt for two years. I am unable to provide a business reference as this would be sent by our HR department. I am only too happy to provide a character reference for Caroline.
At all times I have found Caroline to be dependable, reliable and hard-working. I am confident that Caroline will prove to be an asset for your company.
I am happy to provide further information if required.
Yours faithfully,
Andrew Elenor
Tel 07971801194
To whom it may concern
I confirm that I have known Mrs Caroline Morfitt for two years. I am unable to provide a business reference as this would be sent by our HR department. I am only too happy to provide a character reference for Caroline.
At all times I have found Caroline to be dependable, reliable and hard-working. I am confident that Caroline will prove to be an asset for your company.
I am happy to provide further information if required.
Yours faithfully,
Chris Knudsen
tel 07506606916
19th October2010
To whom it may concern
I confirm that I have known Mrs Caroline Morfitt for two years. I am unable to provide a business reference as this would be sent by our HR department. I am only too happy to provide a character reference for Caroline.
At all times I have found Caroline to be dependable, reliable and hard-working. I am confident that Caroline will prove to be an asset for your company.
I am happy to provide further information if required.
Yours faithfully,
Andrew Elenor
Tel 07971801194
HBOS PLC
HR Transactions
HBOS PLC Llloyds PLC
8th Floor
G Mill
Halifax
HX3 5AX
Direct Dial 08456406080
Fax No 01422386139
GHRPT-Operations@HBOSplc.com
http://halifax.co.uk
Our Ref HR Transactions/DD/430717
Your Ref Payroll Number 0430717
Lloyds Banking Group
Congratulations on completing Academy Training Caroline Morfitt
Congratulations and Well done
The Academy Team
Panel Direct Insurance Leeds Lloyds TSB Integrat10n Direct Insurance Leeds and Bournemouth
Halifax General Insurance Certificate of Completion
This is to certify that Caroline Morfitt has successfully completed their Perfect Sale Induction date 18 July 2008 Colleague Development Manager Natalie Crawshaw
HR Transactions
HBOS PLC Llloyds PLC
8th Floor
G Mill
Halifax
HX3 5AX
Direct Dial 08456406080
Fax No 01422386139
GHRPT-Operations@HBOSplc.com
http://halifax.co.uk
Our Ref HR Transactions/DD/430717
Your Ref Payroll Number 0430717
Lloyds Banking Group
Congratulations on completing Academy Training Caroline Morfitt
Congratulations and Well done
The Academy Team
Panel Direct Insurance Leeds Lloyds TSB Integrat10n Direct Insurance Leeds and Bournemouth
Halifax General Insurance Certificate of Completion
This is to certify that Caroline Morfitt has successfully completed their Perfect Sale Induction date 18 July 2008 Colleague Development Manager Natalie Crawshaw
UK Border Agency North West Region Correspondence Team Department 16 PO Box 306 Liverpool L2 0QN FurtherNationalityEnquiries@ukba.gsi.gov.ukPhone 0845105200
https://www.gov.uk/government/organisations/home-office
Home Office
Direct communications unit
2 Marsham Street
London
SW1P 4DF
Emailpublic.enquiries@homeoffice.gsi.gov.uk
Telephone020 7035 4848
Fax020 7035 4745
Minicom020 7035 4742
British Nationality Act 1981
Certificate of naturalisation
as a British Citizen
The Secretary of State, in exercise of the powers conferred by the British Nationality Act 1981, hereby grants this certificate of naturalisation to the person named below, who shall be a
BRITISH CITIZEN
from the date of this certificate
Dorota Karolina Godowicz
Place and country of birth Wroclaw Poland
Issued on the direction of the Secretary of State
Home Office London
17TH October 2006
British Citizen
This certificate does not certify the accuracy of the personal particulars, which are those supplied by the person who made the application.Any unauthorised alteration may render this certificate invalid.
https://www.gov.uk/government/organisations/home-office
Home Office
Direct communications unit
2 Marsham Street
London
SW1P 4DF
Emailpublic.enquiries@homeoffice.gsi.gov.uk
Telephone020 7035 4848
Fax020 7035 4745
Minicom020 7035 4742
British Nationality Act 1981
Certificate of naturalisation
as a British Citizen
The Secretary of State, in exercise of the powers conferred by the British Nationality Act 1981, hereby grants this certificate of naturalisation to the person named below, who shall be a
BRITISH CITIZEN
from the date of this certificate
Dorota Karolina Godowicz
Place and country of birth Wroclaw Poland
Issued on the direction of the Secretary of State
Home Office London
17TH October 2006
British Citizen
This certificate does not certify the accuracy of the personal particulars, which are those supplied by the person who made the application.Any unauthorised alteration may render this certificate invalid.
CERTIFIED TRANSLATION FROM POLISH
GRAMMAR SCHOOL GRADUATION CERTIFICATE
GRAMMAR SCHOOL GRADUATION CERTIFICATE
DOROTA KAROLINA GODOWICZ born on February 18th, 1980 in Wroclaw, Lower Silesian Province in the humanistic class with the extended syllabi of English and German passed the graduation examination on June 1st 1999.
The present certificate is a document which certifies general secondary education and entitles the holder to apply for the studies at Universities, Polytechnics or Academies.
Wroclaw, June 2nd, 1999
No 15/M/99
The school has the license of a state school granted to it by the Ministry of Education with the decision No DKO-0145-12/2/95/DC OF 27.07.1995
Results of the final classification
Subjects comprised in the curriculum:
Polish very good
English very good
German very good
Mathematics good
Science about society very good
History very good
Geography very good
Biology with hygiene and environmental protection good
Physics and astronomy good
Chemistry good
Elements of computer science very good
Music excellent
Civil defense very good
Physical education very good
Religious education excellent
Scale of grades
Conduct perfect, very good, good, improper, blameworthy
Subjects excellent, very good, good, fair, poor, fail
DOROTA KAROLINA GODOWICZ passed her graduation examination at presence of the State Examination Board at Grammar School ASSA in Wroclaw and obtained the following grades
Written part
Polish good
English good
Verbal part
Polish good
German very good
English very good
Members of the State Examination Board
Chairman of the Examination Board Director of Studies Malgorzata Lubanska
Joanna Leszkiewicz is Sworn Translator of the Regional Court of Wroclaw DO HEREBY CERTIFY that the foregoing is a true translation of the original document in Polish presented to me. Wroclaw, April 12th 2002
GRAMMAR SCHOOL GRADUATION CERTIFICATE
ASSA Author's School of Self-development
Kiełczowska 43,
51-315 Wrocław
Poland
kancelaria@assa.wroc.pl
http://www.assa.wroc.pl
+48 71 330 71 43, 71 355 60 50+48 722 34 000+48 (0-71) 330 71 43
Ventura
Ventura Hepworth House Claypit Lane Leeds LS2 8AE
TEL 08453309030
ref 68699
28/02/2007
Dear Caroline,
Payroll Number 12252204
I can confirm that you worked at Ventura at O2 as a customer service advisor in our busy contact centre from 04/03/2007 to 09/03/2008,
Kind Regards,
C J Spencer
On behalf of the Recruitment Team
Ventura Hepworth House Claypit Lane Leeds LS2 8AE
TEL 08453309030
ref 68699
28/02/2007
Dear Caroline,
Payroll Number 12252204
I can confirm that you worked at Ventura at O2 as a customer service advisor in our busy contact centre from 04/03/2007 to 09/03/2008,
Kind Regards,
C J Spencer
On behalf of the Recruitment Team
HMV
Head Office 142, Wardour St,
London W1F 8LNPhone Number:020 7432 2000
http://hmv,com
05th April 2013
Dear Sir/Madam
Re Caroline Morfitt Reference Request
Further to your request for a written reference, I can hereby confirm that the above mentioned was employed by HMV from 16th September 2006 to 23d December 2006.
The last position that she held was Sales Assistant.
It is our company policy to confirm dates of employment and last held position only. Unfortunately, we are unable to expand further on the information that we have disclosed.
The information is provided in strict confidence and without legal responsibility on behalf of HMV UK Ltd.
Yours Sincerely,
Hamish Mek Chohan
Reception AdministratorHMV gel closer
Head Office 142, Wardour St,
London W1F 8LNPhone Number:020 7432 2000
http://hmv,com
05th April 2013
Dear Sir/Madam
Re Caroline Morfitt Reference Request
Further to your request for a written reference, I can hereby confirm that the above mentioned was employed by HMV from 16th September 2006 to 23d December 2006.
The last position that she held was Sales Assistant.
It is our company policy to confirm dates of employment and last held position only. Unfortunately, we are unable to expand further on the information that we have disclosed.
The information is provided in strict confidence and without legal responsibility on behalf of HMV UK Ltd.
Yours Sincerely,
Hamish Mek Chohan
Reception AdministratorHMV gel closer
REFERENCES
E-Careers Limited Unit 6 Waterside Drive Langley Berkshire SL3 6EZ UK Telephone 02031987700 info@e-careers.com
Social Secondary School Author’s School for Self-Esteem Assa, Kiełczowska 43 51-315 Wrocław kancelaria@assa.wroc.pl Poland , +48 722 34 000 +48
(0-71) 330 71 43 http://assa.wroc.pl
Barnsley College Church Street Barnsley S70 2YW info@barnsley.ac.uk Phone 01226216216 United Kingdom
Lloyds Bank HBOS PLC HR Transactions 5th Floor G Mill Halifax HX3 5AX United Kingdom tel 08456406080 Payroll Number 0430717
GHRPT-Operations@HBOSplc.com http://halifax.co.uk
GHRPT-Operations@HBOSplc.com http://halifax.co.uk
INTERNATIONAL SERVICE CHECK / Multisearch AG Aeschenvorstadt 71
4051 Basel Switzerland Tel 61 225 42 15.
Fax: +41 61 225 44 10 Email: servicecheck@internationalservicecheck.com
http://internationalservicecheck.com
4051 Basel Switzerland Tel 61 225 42 15.
Fax: +41 61 225 44 10 Email: servicecheck@internationalservicecheck.com
http://internationalservicecheck.com
Capita Human Resources Solutions 2nd Floor Temple Gate House 115-123 High Street Orpington Kent BR6 0LG United Kingdom Phone 08444122522 hrpayadmin@capita.co.uk Payroll Number 21150620 Payroll Number 21204407 http://capita.co.uk
HMVHead Office 142, Wardour St,London W1F 8LNPhone Number:020 7432 2000http://hmv,com
Alison ALISON 30 St George Street Mayfair London W1S 2FH United Kingdom 0207-990-8508 support@alison.com
Global Translation Institute CTP Designation Program 3300 NW 185th Avenue Suite #108 Portland, Oregon 97229 United States Phone: (USA) Fax: +1 (480) 772-4041 (USA)Team@translationinstitute.orgtranslationcertification.org
Adriana Tassini: Adriana@TranslationInstitute.org Richard Wilson: Richard@TranslationInstitute.org Ashley Wirthlin: Ashley@TranslationInstitute.org Jordan Blotnik: Jordan@TranslationInstitute.org
Adriana Tassini: Adriana@TranslationInstitute.org Richard Wilson: Richard@TranslationInstitute.org Ashley Wirthlin: Ashley@TranslationInstitute.org Jordan Blotnik: Jordan@TranslationInstitute.org
Blue Arrow 2nd Floor, 11 Leopold St, Sheffield, South Yorkshire S1 2GY
0114 272 2600 http://bluearrow.co.uk Payroll Number JY0003C billie.hyde@bluearrow.co.uk
0114 272 2600 http://bluearrow.co.uk Payroll Number JY0003C billie.hyde@bluearrow.co.uk
UK Border Agency North West Region Correspondence Team Department 16 PO Box 306 Liverpool L2 0QN FurtherNationalityEnquiries@ukba.gsi.gov.ukPhone 0845105200
I attended for two years Foreign Language Teacher Training College and studied to become an English teacher in linguistic college
Foreign Teacher Training College in Wrocław Poland ul. Skarbowców 85 53-025 Wrocław tel: fax: (0-71) 306 70 51 e-mail : biuro@nkjo.wroc.plwww.nkjo.wroc.pl
ASCENTIS CREDIT TRANSCRIPT
Caroline Morfitt
Unit Title
Collaborative Technologies and Outcomes
Developing Skills, Understanding and Confidence of Others in E-learning
Effective Communication for Digital Learning Design
Graphic Design and Imagery
Introduction to the Digital Learning Environment
Introduction to Website Production
Investigating and Analysing Requirements for Digital Learning Designs
Professional and Personal Development
Quality and Standards
Storyboarding
User Experience Design
Using Social Media Technologies
Working in a Digital Learning Lifecycle
Unit Reference Number Unit Level Unit Credit Value
T/505/9873 L3 3
R/505/9878 L3 3
K/505/9868 L3 3
R/505/9928 L3 3
A/505/9924 L3 3
Y/505/9882 L3 3
J/505/9926 L3 3
F/505/9925 L3 3
H/505/9870 L3 3
H/505/9884 L3 3
M/505/9869 L3 4
L/505/9927 L3 3
D/505/9866 L3 4
Caroline Morfitt
Unit Title
Collaborative Technologies and Outcomes
Developing Skills, Understanding and Confidence of Others in E-learning
Effective Communication for Digital Learning Design
Graphic Design and Imagery
Introduction to the Digital Learning Environment
Introduction to Website Production
Investigating and Analysing Requirements for Digital Learning Designs
Professional and Personal Development
Quality and Standards
Storyboarding
User Experience Design
Using Social Media Technologies
Working in a Digital Learning Lifecycle
Unit Reference Number Unit Level Unit Credit Value
T/505/9873 L3 3
R/505/9878 L3 3
K/505/9868 L3 3
R/505/9928 L3 3
A/505/9924 L3 3
Y/505/9882 L3 3
J/505/9926 L3 3
F/505/9925 L3 3
H/505/9870 L3 3
H/505/9884 L3 3
M/505/9869 L3 4
L/505/9927 L3 3
D/505/9866 L3 4
Follow us on linkedin
https://uk.linkedin.com/in/caroline-morfitt-297347131
Please find a short presentation eLearning projects. I prepared quizzes and lessons for teachers working at Barnsley College. They are called eLearning lessons for teachers and are used by students in the classroom. I worked as Digital Learning Designer for Barnsley College Elephant Learning Designs. I used Adobe Captivate 9 and Flash animations. eLearning projects were animated and contained quizzes and presentations for students.
Certificate of Continuing Professional Development
This is to Certify that Caroline Morfitt Has successfully completed the course in Sage 50 Accounts 2014 CPD Certified and Recognised by the IAB
The CPD Certificate is presented by e-Careers Ltd, it is also recognised by the IAB to be a useful course to learn about the efficient financial management of a business.
CPD Activity Date 08-05-2017
CPD Hours 15 Hours
IAB CPD Certified The CPD Certification Service E-Careers Learn to Live
Please contact me for any services you require tailored to your business itskillsforlife1@gmail.com All Direct For you office 7 35-37 Ludgate Hill London EC4M 7JN
Mobile Phone +447500720207
http://alldirect.net
http://searchengineoptimizationm.net
To whom it may concern,
May I take this opportunity to introduce myself to you. I am currently seeking employment and would like to become part of a successful team.
I am a highly trained conscientious, adaptable and hardworking customer service advisor and administrator. I have over fifteen years' work experience in customer service, an excellent communicator, a good team player who can also work on my initiative. I have a very flexible approach to work and a willingness to learn new skills. I have a thorough approach to work as my excellent organizational skills enable me to see work from start to finish.
I am willing to undertake any further training in order for me to increase my employability. Please find enclosed a copy of my CV.
I look forward to hearing from you.
Yours faithfully
Yours faithfully
Caroline Morfitt
Caroline Morfitt
Mobile No: 07500720207
Email: itskillsforlife1@gmail.com
Caroline Morfitt | Administrator
Location: Barnsley
Telephone: 07500720207
Email: itskillsforlife1@gmail.com
Professional profile
I am a hardworking, enthusiastic and self-motivated individual who enjoys meeting new people of all ages and backgrounds and can work well as an individual using my own initiative but also enjoy working as part of a team. With good communication and interpersonal skills, I can communicate with individuals at all levels, whilst I also organise and prioritise work. I have many transferable skills to offer to any future employer and I am always willing to undertake any training necessary to increase my employability. I have a full clean Driving Licence.
Location: Barnsley
Telephone: 07500720207
Email: itskillsforlife1@gmail.com
Professional profile
I am a hardworking, enthusiastic and self-motivated individual who enjoys meeting new people of all ages and backgrounds and can work well as an individual using my own initiative but also enjoy working as part of a team. With good communication and interpersonal skills, I can communicate with individuals at all levels, whilst I also organise and prioritise work. I have many transferable skills to offer to any future employer and I am always willing to undertake any training necessary to increase my employability. I have a full clean Driving Licence.
Career summary
2017 - Present All Direct For You, Administrator
I process orders, enter data onto Excel, deal with customers, type letters and undertake general administrative duties. Furthermore, I liaise with accounts department in respect to invoices, order stationary, monitor stock levels and complete customers’ requests.
2017 - Present All Direct For You, Administrator
I process orders, enter data onto Excel, deal with customers, type letters and undertake general administrative duties. Furthermore, I liaise with accounts department in respect to invoices, order stationary, monitor stock levels and complete customers’ requests.
2017 - 2017 Capita, Customer Advisor
In a busy Southern Water contact centre, I answered customer service enquiries, set up direct debits, explained bills and resolved complex complaints. I always ensured customer satisfaction targets were met.
In a busy Southern Water contact centre, I answered customer service enquiries, set up direct debits, explained bills and resolved complex complaints. I always ensured customer satisfaction targets were met.
2016 - 2016 eConsultancy , Administrator
I provided administrative services which included typing letters, organising meetings, dealing with customers, entering data and other complex duties. Moreover, I ensured deadlines were met through organising and prioritising my workload.
I provided administrative services which included typing letters, organising meetings, dealing with customers, entering data and other complex duties. Moreover, I ensured deadlines were met through organising and prioritising my workload.
2015 - 2016 Digital Designer, Barnsley College
Whilst working together with graphic designers, I prepared eLearning materials for College staff and students, designed websites, projects and posters using Adobe Captivate 9.
Whilst working together with graphic designers, I prepared eLearning materials for College staff and students, designed websites, projects and posters using Adobe Captivate 9.
2014 - 2015 Capita, Customer Advisor
My main duties included entering meter readings, changing tariffs and explaining gas and electricity bills in the Npower contact centre. It was important to provide excellent customer service with a high standard of product knowledge.
My main duties included entering meter readings, changing tariffs and explaining gas and electricity bills in the Npower contact centre. It was important to provide excellent customer service with a high standard of product knowledge.
2013 - 2014 Mystery Shopper, International Service Check
Visiting various bank branches, shops and website agents, I evaluated and scored customer satisfaction, preparing detailed reports about the company’s service performance.
Visiting various bank branches, shops and website agents, I evaluated and scored customer satisfaction, preparing detailed reports about the company’s service performance.
2011 - 2013 Customer Advisor, Blue Arrow
Assisting customers over the telephone, I gave updates about repairs for computers and laptops in the KnowHow Contact Centre. It was important to achieve customer satisfaction and explain technical issues clearly. Later I worked in Currys chasing up deliveries for kitchen appliances.
Assisting customers over the telephone, I gave updates about repairs for computers and laptops in the KnowHow Contact Centre. It was important to achieve customer satisfaction and explain technical issues clearly. Later I worked in Currys chasing up deliveries for kitchen appliances.
2008 - 2011 Consultant, HBOS PLC
This role saw me working closely with customers, taking accurate details, explaining products and providing quotes for Halifax Home Insurance, Bank of Scotland and Sainburys, Lloyds.
2008 - 2014 Marketing Manager, eOffice
I ran an eOffice business which involved keeping accurate records, managing time effectively and being familiar with business planning. I was also responsible for search website optimisation, advertising business for clients and submitting backlinks.
2007 - 2008 Customer Advisor, Ventura
I explained mobile phone bills in O2 contact centre. This role involved the ability to explain a range of complicated tariff options clearly and concisely.
This role saw me working closely with customers, taking accurate details, explaining products and providing quotes for Halifax Home Insurance, Bank of Scotland and Sainburys, Lloyds.
2008 - 2014 Marketing Manager, eOffice
I ran an eOffice business which involved keeping accurate records, managing time effectively and being familiar with business planning. I was also responsible for search website optimisation, advertising business for clients and submitting backlinks.
2007 - 2008 Customer Advisor, Ventura
I explained mobile phone bills in O2 contact centre. This role involved the ability to explain a range of complicated tariff options clearly and concisely.
1999 - 2011 Manager, Swan
I set up eBay clothing shop which involved keeping accurate records, marketing and merchandising.
I set up eBay clothing shop which involved keeping accurate records, marketing and merchandising.
Education & qualifications
Sage 50 Accounts 2014 CPD Certificate of Continuing Professional Development Certified and Recognised by the IAB The International Association of Bookkeepers eCareers 2017
Sage 50 Accounts 2014 CPD Certificate of Continuing Professional Development Certified and Recognised by the IAB The International Association of Bookkeepers eCareers 2017
Diploma in Digital Learning Design Level 3 Barnsley College 2016
Functional Skills Qualification in Mathematics & English at Level 2 Barnsley College 2016
Functional Skills Qualification in Information Communication Technology at Level 2 Barnsley College 2016
Functional Skills Qualification in Information Communication Technology at Level 2 Barnsley College 2016
Global Translation Institute Certified Translation Professional English to Polish and Polish to English Global Translation Institute 2014
Certification in Mystery Shopping International Service Check 2013
Certificate of Completion Perfect Sale Lloyds Banking Group Halifax Academy 2010
Certificate of Naturalisation as British Citizen Home Office 2006
General Certificate of Secondary Education Written Polish good, Written English good, Conversation Polish good, Conversation German very good, Conversation English very good Author Social Secondary School for Self-esteem 1999
Certification in Mystery Shopping International Service Check 2013
Certificate of Completion Perfect Sale Lloyds Banking Group Halifax Academy 2010
Certificate of Naturalisation as British Citizen Home Office 2006
General Certificate of Secondary Education Written Polish good, Written English good, Conversation Polish good, Conversation German very good, Conversation English very good Author Social Secondary School for Self-esteem 1999
References available on request
Dear Sir or Madam,
To whom it may concern,
To whom it may concern,
May I take this opportunity to introduce myself to you. I am currently seeking employment and would like to become part of a successful team.
I am a conscientious, adaptable and hardworking person with a record of good timekeeping and attendance. I have over fifteen years’ experience in administration and customer service.
I am a confident user of Adobe Captivate 9, Microsoft Word, Excel, PowerPoint, Access, Outlook and Lotus.
I am a confident user of Adobe Captivate 9, Microsoft Word, Excel, PowerPoint, Access, Outlook and Lotus.
Furthermore, I am an excellent communicator and I work well with people at all levels.I can also work on my own initiative and stay calm while working under pressure.
I am willing to undertake any further training in order for me to increase my employability. Please find enclosed a copy of my Curriculum Vitae.
I am working for myself on self-employed basis. I only work one hour per week selling items on eBay and I have my online shop http://alldirect.net However, my business is only very small business. I am actively looking for traditional employment. My self-employment will not affect me working for your company. I am looking for jobs in Barnsley area. I am actively looking for jobs. I would love to work for you.
I look forward to hearing from you.
Yours faithfully,
Caroline Morfitt
http://jesuschristforyou.com
http://businessasalways.net
http://workathomenow.info
http://consolidateyourdebts.info
http://wearechristians.net
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