carolinemorfitt.info

http://carolinemorfitt.info

Caroline Morfitt

International Virtual Assistant

I am a member of Worldwide Virtual Assistant Institute.

Past and future

I'm an experienced Administrator.

My goal is to support businesses so they can have their administrative tasks completed on time. I charge only £ 8 per hour. Most Virtual Assistants charge £ 25 per hour or more. Please send payment to itskillsforlife1@gmail.com through PayPal. I offer business services to clients worldwide. My customers come from Italy, Switzerland, Poland, Hungary, Australia, Ireland and many other countries. Please email me at itskillsforlife1@gmail.com to discuss your business requirements or call me on +447468256855 or send me a text message. I reply within 24 hours.

“I provide Professional Administrator Services to your Business.”

- Caroline Morfitt

My Key Services

Search Engine Optimisation

I submit your website to top search engines, improve Google ranking, Google Console, create site maps, advertise your company on business directories, classified advertisements, use Advanced Search Engine Tools Majestic, Semrush, Moz, set up Facebook, Linkedin and other Social Media, get the best ranking for your industry

Administrator

I am your Administrator. I type letters for you, process orders, answer incoming emails, deal with your income and expenditure, help to set up business plan, process invoices, update spreadsheets, create PowerPoint presentation, take minutes of meeting, provide general administrative support tailored to your business.

Business Support

I offer business support for you. I help you to run your business, provide you business consultation, write a business plan and improvement plan, outsource your recruitment candidates. You send me a task required and I complete business tasks for you. I manage your diary, contact clients, arrange meetings, type letters, agendas. I am your personal assistant and I communicate with your clients and monitor stock and business performance.

Virtual Assistant 

I am your Virtual Assistant. I design your website, advertise your business, process orders, provide secretarial, administrative support, answer emails and any other business task required to your business. I update and maintain your eCommerce shop, input your income and expenditure on spreadsheet,  process invoices and offer office support.

Data Input

I can help with:

- Data entry / input

- Data collection

- Data validation

- Data cleaning

- Online research

- Transcription

I provide a prompt, efficient and accurate service and am available for all kinds of tasks, no matter how big or small.

I would be keen to discuss any projects you may require assistance with.

Freelancer

I am your Professional Freelancer. I would love to learn more about your project and discuss how we could work together. Please send me your task and I will deliver on time.  I work in the strictest of confidence.

CAROLINE MORFITT

EMPLOYMENT

ADMINISTRATOR  

 PARKGATE SPORTS AND COMMUNITY TRUST LIMITED. HUDDERSFIELD 

2018 - 2018 

I applied for grants on Internet to raise funds to build the gym and liaised with Trustees.

RIGHT WAY WILLS. BARNSLEY

PERSONAL ASSISTANT

2018 - 2018

I typed legal documents, designed website, advertised them on business directories.

CAPITA. ROTHERHAM

CUSTOMER ADVISOR

2017 - 2017

I answered billing enquiries from Southern Water customers over the telephone in call centre.

BARNSLEY COLLEGE, BARNSLEY

2015 - 2016

DIGITAL DESIGNER

I designed eLearning quizzes, games and presentations for teachers, reset their passwords.

CAPITA, ROTHERHAM  

CUSTOMER ADVISOR

2014 - 2015

I answered billing enquiries from Npower customers over the telephone in the contact centre.

BLUE ARROW, SHEFFIELD  

CUSTOMER ADVISOR

2011 - 2013

I updated customers about their laptop repair status, delivery date in the KnowHow call centre .

LLOYDS BANKING GROUP, LEEDS

SALES CONSULTANT

2008 - 2011

I quoted clients on Halifax Home Insurance, set up policies and explained buildings, contents.

VENTURA, ROTHERHAM

CUSTOMER ADVISOR

2007 - 2008

I answered billing enquiries from O2 customers over the telephone in the contact centre.

SELF-EMPLOYMENT

DATA ENTRY INPUT SERVICES, DATA ENTRY EXPERTS, SHEFFIELD

ADMINISTRATOR

2018 - 2018

I entered customer orders, quotes, chased debts, ordered stationery, processed invoices.

VIRTUAL ASSISTANTS, ALL DIRECT FOR YOU, MRS C MORFITT, SHEFFIELD

ADMINISTRATOR

2017 - 2017

I managed clothing eCommerce shop, processed orders, dispatched clothes, chased them up.

ALL FOR YOU DIRECT, SHEFFIELD

MARKETING ASSISTANT

2016- 2016

I was responsible for search engine optimisation for business websites and advertising.

ECONSULTANCY, MRS C MORFITT,

ADMINISTRATOR

2014 - 2015

I provided administrative support to medium and small businesses.

EOFFICE, ATI, CLOTHING DIRECT, SWAN, ELEGANT FASHION STORE, AARDVARK

ADMINISTRATOR

2004 - 2013

I run various eCommerce shops selling clothing, laptops, processed orders, dispatched items.

EDUCATION

ACCESS AWARD

2018 - 2018

FINANCE AND MANAGEMENT BUSINESS SCHOOL

AAT Access Award in Business Skills Level 1

CERFITICATE 

2018 - 2018

UDEMY

Complete SEO Training in Search Engine Optimisation

CERTIFICATE

2018 - 2018

GOOGLE DIGITAL GARAGE

The Online Marketing Fundamentals in Marketing

CERTIFICATE 

2017 - 2017

ECAREERS

Sage 50 Accounts 2014 CPD Certified in Accounting

DIPLOMA  

2015 - 2016

BARNSLEY COLLEGE

Advanced Level 3 Diploma in Digital Learning Design (RDF)

APPRENTICESHIP 

BARNSLEY COLLEGE

2015 - 2016

Advanced Level Apprenticeship in a Digital Learning Design

GCSE  

2015 - 2016

BARNSLEY COLLEGE

Functional Skills Qualification in English at Level 2  

GCSE 

2015 - 2016

BARNSLEY COLLEGE  

Functional Skills Qualification in Mathematics at Level 2  

GCSE 

2015 - 2016

BARNSLEY COLLEGE  

Functional Skills Qualification in Information, Communication and Technology ICT at Level 2  

CERTIFICATE 

2008 - 2008

HBOS PLC  

Halifax General Insurance Certificate of Completion and Perfect Sale Induction

...

TESTIMONIALS

Please find feedback from my clients.

This is the feedback I received from customers for whom I did Search Website Optimisation service.

I created backlinks for them, registered their website on top search engines like google, yahoo, facebook and other social media, created classified ads for them and included them in most popular business directories and indexed their websites and provided them with free marketing tools to improve their website ranking.

lachad2429 30 days ago
Good Experience!

josefigueroa753 3 months ago
Excellent, thank you so much!!!

craigb81 3 months ago
She is brilliant! - thank you :)

bradwitham 3 months ago
Great work thank you

bradwitham 3 months ago
thank you

lachad2429 from Sweden
Good Experience!

josefigueroa753 from Ireland
Excellent, thank you so much!!!

josefigueroa753 from Ireland
She is brilliant! - thank you :)

bradwitham from Australia
Great work thank you

bradwitham from Australia
great work, thanks again

bradwitham from Australia
great work, well done. thank you

bradwitham from Australia
thank you
bradwitham from Australia

Great work, as always. Highly recommended!
bradwitham from Australia
Thank you!

bradwitham from Australia
Excellent work, great person to deal with. thank you again! This is my 10th gig with you and i've never been disappointed!

bradwitham from Australia
Great work as always. thank you

bradwitham from Australia
Excellent. Great communication. Good work. Thank you!

bradwitham from Australia

excellent! good communication and good work!

bradwitham from Australia
Thanks

lachad2429 30 days ago
Good Experience!

josefigueroa753 3 months ago
Excellent, thank you so much!!!

craigb81 3 months ago
She is brilliant! - thank you :)

bradwitham 3 months ago
Great work thank you

bradwitham 3 months ago
thank you

”
Good Experience!
lachad2429 from Sweden
2 months ago j

Excellent, thank you so much!!!
josefigueroa753 from Ireland
4 months ago craigb81

She is brilliant! - thank you :)
craigb81 from Australia

4 months ago bradwitham
Great work thank you
bradwitham from Australia

4 months ago bradwitham
great work, thanks again

bradwitham from Australia
4 months ago bradwitham
great work, well done. thank you

bradwitham from Australia
4 months ago bradwitham
thank you

bradwitham from Australia
4 months ago bradwitham
Great work, as always. Highly recommended!

bradwitham from Australia
4 months ago bradwitham
Thank you!

bradwitham from Australia
5 months ago bradwitham
Excellent work, great person to deal with. thank you again! This is my 10th gig with you and i'venever been disappointed!
bradwitham from Australia

5 months ago bradwitham
Great work as always. thank you
bradwitham from Australia

5 months ago bradwitham
Excellent. Great communication. Good work. Thank you!
bradwitham from Australia

5 months ago bradwitham
excellent! good communication and good work!
bradwitham from Australia

5 months ago bradwitham
Thanks

bradwitham from Australia
5 months ago

Testimonials

Here is what our clients said about our services

lachad2429 30 days ago
Good Experience!

josefigueroa753 3 months ago
Excellent, thank you so much!!!

craigb81 3 months ago
She is brilliant! - thank you :)

bradwitham 3 months ago
Great work thank you

bradwitham 3 months ago
thank you

Good Experience!
lachad2429 from Sweden

2 months ago j
Excellent, thank you so much!!!
josefigueroa753 from Ireland

4 months ago craigb81
She is brilliant! - thank you :)
craigb81 from Australia

4 months ago bradwitham
Great work thank you
bradwitham from Australia

4 months ago bradwitham
great work, thanks again
bradwitham from Australia

4 months ago bradwitham
great work, well done. thank you
bradwitham from Australia

4 months ago bradwitham
thank you
bradwitham from Australia

4 months ago bradwitham
Great work, as always. Highly recommended!

bradwitham from Australia
4 months ago bradwitham
Thank you!
bradwitham from Australia

5 months ago bradwitham
Excellent work, great person to deal with. thank you again! This is my 10th gig with you and i've never been disappointed!
bradwitham from Australia

5 months ago bradwitham
Great work as always. thank you
bradwitham from Australia

5 months ago bradwitham
Excellent. Great communication. Good work. Thank you!
bradwitham from Australia

5 months ago bradwitham
excellent! good communication and good work!
bradwitham from Australia

5 months ago bradwitham
Thanks
bradwitham from Australia
5 months ago

Do you feel stressed about your business?

 Do you need help and you require permanent virtual or personal assistant to help you with your administrative duties?

 Well you came to the right place.

 We have over eighteen years of experience in working as a professional personal assistants. We provide administrative worldwide services in any country. Please send us your task and we will help you.

We offer ongoing and as needed administrative and office support to medium and small businesses, individuals. and limited companies. We value your business and we keep all your details confidential and secure. and we are bound by Data Protection Act to keep your company data fully confidential.

 We provide following administrative services:

 blogging

social networking

updating and maintaining your website and your online shop

desktop publishing

secretarial

marketing

search engine optimisation

virtual assistant

recruitment

taking minutes

personal assistant

answering to emails

customer service

call centre

website design

business consultancy

design eBay shop

business start ups

business improvement and planning

outsourcing

and any other task you require us to do

 Software we use

 Mircosoft Word, Excel, Outlook, PowerPoint, Access, Adobe Captivate 9

  Please contact us and describe the business task which you require for us to complete and I will respond to you with the quote within 24 hours.

Do not worry. we are here to help you and reduce stress levels with running your business. We guarantee we woffer you an affordable price. We work with clients worldwide and we had many customers from USA, Italy, Switzerland and Canada and many other countries. 

CV

Caroline Morfitt

International Virtual Assistant

I am a member of Worldwide Virtual Assistant Institute.

Past and future

I'm an experienced Administrator.

My goal is to support businesses so they can have their administrative tasks completed on time. I charge only £ 8 per hour. Most Virtual Assistants charge £ 25 per hour or more. Please send payment to itskillsforlife1@gmail.com through PayPal. I offer business services to clients worldwide. My customers come from Italy, Switzerland, Poland, Hungary, Australia, Ireland and many other countries. Please email me at itskillsforlife1@gmail.com to discuss your business requirements or call me on +447468256855 or send me a text message. I reply within 24 hours.

“I provide Professional Administrator Services to your Business.”

- Caroline Morfitt

My Key Services

Search Engine Optimisation

I submit your website to top search engines, improve Google ranking, Google Console, create site maps, advertise your company on business directories, classified advertisements, use Advanced Search Engine Tools Majestic, Semrush, Moz, set up Facebook, Linkedin and other Social Media, get the best ranking for your industry

Administrator

I am your Administrator. I type letters for you, process orders, answer incoming emails, deal with your income and expenditure, help to set up business plan, process invoices, update spreadsheets, create PowerPoint presentation, take minutes of meeting, provide general administrative support tailored to your business.

Business Support

I offer business support for you. I help you to run your business, provide you business consultation, write a business plan and improvement plan, outsource your recruitment candidates. You send me a task required and I complete business tasks for you. I manage your diary, contact clients, arrange meetings, type letters, agendas. I am your personal assistant and I communicate with your clients and monitor stock and business performance.

Virtual Assistant 

I am your Virtual Assistant. I design your website, advertise your business, process orders, provide secretarial, administrative support, answer emails and any other business task required to your business. I update and maintain your eCommerce shop, input your income and expenditure on spreadsheet,  process invoices and offer office support.

Data Input

I can help with:

- Data entry / input

- Data collection

- Data validation

- Data cleaning

- Online research

- Transcription

I provide a prompt, efficient and accurate service and am available for all kinds of tasks, no matter how big or small.

I would be keen to discuss any projects you may require assistance with.

Freelancer

I am your Professional Freelancer. I would love to learn more about your project and discuss how we could work together. Please send me your task and I will deliver on time.  I work in the strictest of confidence.

.

A brush of my past

Please find enclosed my References and my Certificates.

AAT

THIS IS TO CERTIFY THAT 

CAROLINE MORFITT 

AAT ID 20260571

HAS BEEN AWARDED

AAT ACCESS AWARD IN

BUSINESS SKILLS - LEVEL 1

603/1309/2

OF THE ASSOCIATION OF ACCOUNTING TECHNICIANS

AWARDED

16 AUGUST 2018

Mark Farrar

AAT Chief Executive

Ofqual

cea regulation

Certificate Number

1255192

AAT The Association of Accounting Technicians 140 Aldersgate Street London EC1A 4HY Tel+44 (0)20 3735 2468

Email: aat@aat.org.uk

Finance and Management Business School 11th Floor McLaren Building 46 Priory Queensway Birmingham B4 7LR

info@fmbusinessschool.com Hayley.Wragg@fmbusinessschool.com Phone: 0121 366 9312 Mobile: 07903951665

Complete SEO Training

Certificate of Completion

This is to certify that Caroline Morfitt successfully completed 8 hours of Complete SEO Training With Top SEO Expert Peter Kent! online coures on June 2,2018

Peter Kent

Peter Kent Instructor

Udemy

#BeAble

Certificate no: UC-H1T1S4EQ

Certificate url: ude.my/UC-H1T1S4EQ

Udemy Inc Level 3 The One Building 1 Lower Grand Canal Street Dublin2, Ireland support@udemy.com

Caroline Morfitt has successfully completed The Online Marketing Fundamentals qualification

Google Digital Garage IAB Europe Issued 12/05/2018

The Digital Garage course consists of over 23 modules covering a wide range of subjects from marketing fundamentals, search, email, social media, display, video, e-commerce, geo-marketing and analytics.

Google Digital Garage 39 - 43 King Street Manchester M2 7AT team@thedigitalgarage.co.uk

Certificate of Continuing Professional Development

This is to Certify that Caroline Morfitt Has successfully completed the course in Sage 50 Accounts 2014 CPD Certified and Recognised by the IAB

The CPD Certificate is presented by e-Careers Ltd, it is also recognised by the IAB to be a useful course to learn about the efficient financial management of a business.

CPD Activity Date 08-05-2017

CPD Hours 15 Hours

IAB CPD Certified The CPD Certification Service E-Careers Learn to LiveNew paragraph.

e-Careers Limited Unit 6 Waterside Drive Langley Berkshire SL3 6EZ United Kingdom Telephone 02031987700 info@e-careers.com

Ascentis Level 3 Diploma in Digital Learning Design (RDF)

Please find here attached following Ascentis Level 3 Diploma in Digital Learning Design (RDF)

Ascentis

This is to certify that Caroline Morfitt has successfully completed

Ascentis Level 3 Diploma in Digital Learning Design (RDF) at Barnsley College

Date of issue 04 October 2016

Moderation Date 20 September 2016

Learner Number 698030

Certificate Number 5681951 (1)

Qualification Number 601/2586/X

Phil Wilkinson

Ascentics Chief Executive

Regulated by Ofqual

For more information see http://register.ofqual.gov.uk

Barnsley College Human Resources East Gate Barnsley S70 2EX recruitment@barnsley.ac.ukPayroll Number 8199873 Phone 01226216158

ASCENTIS CREDIT TRANSCRIPT

Caroline Morfitt

Unit Title

Collaborative Technologies and Outcomes

Developing Skills, Understanding and Confidence of Others in E-learning

Effective Communication for Digital Learning Design

Graphic Design and Imagery

Introduction to the Digital Learning Environment

Introduction to Website Production

Investigating and Analysing Requirements for Digital Learning Designs

Professional and Personal Development

Quality and Standards

Storyboarding

User Experience Design

Using Social Media Technologies

Working in a Digital Learning Lifecycle

Unit Reference Number Unit Level Unit Credit Value

T/505/9873 L3 3

R/505/9878 L3 3

K/505/9868 L3 3

R/505/9928 L3 3

A/505/9924 L3 3

Y/505/9882 L3 3

J/505/9926 L3 3

F/505/9925 L3 3

H/505/9870 L3 3

H/505/9884 L3 3

M/505/9869 L3 4

L/505/9927 L3 3

D/505/9866 L3 4

Barnsley College Human Resources East Gate Barnsley S70 2EX recruitment@barnsley.ac.uk Payroll Number 8199873 Phone 01226216158

creative

cultural

skills

Apprenticeships

This certificate is awarded to

Caroline Morfitt

who has successfully completed the

Advanced Level Apprenticeship in 

A Digital Learning Design

in the Apprenticeship sector for occupations in arts, cultural heritage, craft, and design (also includes music, literature, performing arts and visual arts).

Completion date

21 October 2016

Brian W

Chairman

Federation for Industry Sector Skills & Standards

Advanced

Level

Federation for Industry Sector 

Skills & Standards

Certificate Number A57CD954-D47F6879-B396BDB8-23E83461-CD201285-54X25444 Apprentice Number ACE185A6E

Barnsley College Human Resources East Gate Barnsley S70 2EX recruitment@barnsley.ac.uk Payroll Number 8199873 Phone 01226216158

Functional Skills qualification in English at Level 2

City&Guilds

Functional Skills qualification in English at Level 2

500/9318/6

is awarded to Caroline Morfitt

who attended

Barnsley College

and was successful in the following 4 modules

Functional English Speaking, listening and communication at level 2 F/601/1464 PASS

Functional English Reading at Level 2 F/601/1464 PASS

Functional English Writing at Level 2 F/601/1464 PASS

Certification module for Functional Skills qualification English at level 2 PASS

Awarded 12 April 2016 120416/3748-01/036110/PBE7930/F/18/02/8040294643185501678168/410

Sir John Armitt, CBE FREng FCGI Chairman Chris Jones

Chairman Director-General

The City and Guilds of London Institute The City and Guilds of London Institute

Regulated by Ofqual

For more information see http://register.ofqual.gov.uk

The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900.

The City Guilds Group compromises City&Guilds and ILM.

Barnsley College Human Resources East Gate Barnsley S70 2EX recruitment@barnsley.ac.uk Payroll Number 8199873 Phone 01226216158

Functional Skills qualification in Mathematics at Level 2

City&Guilds

Functional Skills qualification in Mathematics at Level 2

501/0987/X

is awarded to

Caroline Morfitt

who attended

Barnsley College

This holder has a number of formal Unit Credits by which this Award was achieved.

Awarded 01 September 2016

010916/3748-02/036110/PBE7930/F/18/02/8040294643185501802986/50

Sir John Armitt CBE FREng FCGI Chairman Chris Jones Director-General

The City and Guilds of London Institute

Regulated by Ofqual

For more information see http://register.ofqual.gov.uk

cea Regulation

The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900.

Barnsley College Human Resources East Gate Barnsley S70 2EX recruitment@barnsley.ac.uk Payroll Number 8199873 Phone 01226216158

Functional Skills qualification in Information and Communication Technology (ICT) at level 2

City&Guilds

Functional Skills qualification in Information and Communication Technology (ICT) at level 2

501/0639/9

is awarded to Caroline Morfitt

who attended

Barnsley College

The holder has a number of formal credit Unit Credits by which this Award was achieved

Awarded 12 July 2016

120716/3748-03/036110/PBE7930/F/18/02/8040294643185501759093/3650

Sir John Armitt CBE FREng FCGI Chairman Chris Jones Director-General

The City and Guilds of London Institute The City and Guilds of London Institute

Regulated by Ofqual

The City and Guilds of London Institute founded 1878 and Incorporated by Royal Charter 1900

cea Regulation

Barnsley College Human Resources East Gate Barnsley S70 2EX recruitment@barnsley.ac.uk Payroll Number 8199873 Phone 01226216158

HBOS PLC

HR Transactions

HBOS PLC Llloyds PLC

8th Floor

G Mill

Halifax

HX3 5AX

Direct Dial 08456406080

Fax No 01422386139

GHRPT-Operations@HBOSplc.com

http://halifax.co.uk

Our Ref HR Transactions/DD/430717

Your Ref Payroll Number 0430717

Lloyds Banking Group

Congratulations on completing Academy Training Caroline Morfitt

Congratulations and Well done

The Academy Team

Panel Direct Insurance Leeds Lloyds TSB Integrat10n Direct Insurance Leeds and Bournemouth

Halifax General Insurance Certificate of Completion

This is to certify that Caroline Morfitt has successfully completed their Perfect Sale Induction date 18 July 2008 Colleague Development Manager Natalie Crawshaw

Lloyds Banking Group NGA 8th floor GMill Dean Clugh Mills Halifax HX3 5AX Phone 08456406080 lloydsbanking@mailhr.info Payroll Number 0430717

Parkgate Sports and Community Trust Limited

Standback Way, Skelmanthorpe, Huddersfield, HD8 GA

Telephone: 07921 477 571

21st May 2018 

“To whom this may concern” 

Caroline Morfitt 

The Board of Trustees, of Parkgate Sports & Community Trust would confirm that they find Caroline an excellent Team Member, and honest and reliable in every aspect of her work and relationship with the Trust.

The Trustees would have no hesitation in recommending Caroline for any work or position of trust. She has many qualifications and talents and particularly in the areas of IT and business development.

Christopher M. Ward 

President 

Parkgate Sports and Community Trust 

Registered Office: The Portakabins, Standback Way Skelmanthorpe, Huddersfield HD8 9GA

A Company Limited by Guarantee No. 6054767. A Registered Charity No. 1121084

Parkgate Sports and Community Trust Limited Standback Way Skelmanthorpe Huddersfield HD8 9GA Phone 07921477571 or 01484860094 

christopher.ward@parkgatesports.co.uk info@parkgatesports.co.uk

Parkgate Sports and Community Trust Limited

Standback Way, Skelmanthorpe, Huddersfield, HD8 GA 

Telephone: 07921 477 571

To whom this may concern,

Caroline Morfitt

The Trustees of Parkgate Sports & Community Trust, without reservation, are very happy to give the very highest possible recommendation for Caroline.

Caroline has the highest possible work ethic, is a consummate team player, and is qualified in all aspects or her work, managing the Trusts administration. Within which she utilises her many skills including Word, Excel, and maintenance of social media platforms, plus web design build and maintenance, She also has the ability in translation within three European languages .

Yours truly

Christopher M Ward 

President & Trustee 

. 

Partners 

Registered Office: The Portakabins, Standback Way Skelmanthorpe, Huddersfield HD8 9GA

A Company Limited by Guarantee No. 6054767. A Registered Charity No. 1121084

Parkgate Sports and Community Trust Limited Standback Way Skelmanthorpe Huddersfield HD8 9GA Phone 07921477571 or 01484860094 

christopher.ward@parkgatesports.co.uk info@parkgatesports.co.uk

To Whom it May Concern:

I highly recommend Caroline Morfitt as a candidate for employment. Caroline came to Yorkshire Wills & Probate in March 2018 as an Administrative Assistant but was quickly given charge of our media and internet advertising as it was immediately apparent that Carolines’s strength lay in that field. Caroline was responsible for office support, including word processing, Answering inbound queries and creating our social media and internet publicity.

Caroline has excellent computer skills. In addition, she is extremely organized and reliable. Caroline can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Caroline was quick to volunteer to assist in other areas of company operations, as well.

Caroline would be a tremendous asset for your company and has my highest recommendation. If you have any further questions with regard to her abilities and dedication, please do not hesitate to contact me.

Sincerely,

Daniella Smith

Operations Manager

Yorkshire Wills & Probate

B.B.I.C , Innovation Way, Barnsley, S75 1JL

01226 446 196

daniella.smith@yorkshirewillsco.co.uk

   

Yorkshire Wills & Probate Ltd Company is a trading style of Right Way Wills Ltd

Company No. 09351980 

Right Way Wills Ltd Yorkshire Wills & Probate BBIC Innovation Way Barnsley S75 1JL Phone 01226446196 info@yorkshirewillsco.co.ukinfo@rightwaywills.com 0800 6893051 ext. 1 01226 446087 daniella.smith@yorkshirewillsco.co.uk

Yorkshire Wills & Probate,

BBIC,

Innovation Way

Barnsley

S75 1JL

Tel: 01226 446 196

To whom it may concern,

This is our professional recommendation letter for Caroline Morfitt.

Until very recently, I was Caroline’s line manager and found her to be consistently prompt, pleasant and she tackled all assignments given to her with dedication.

As well as being a pleasure to work with, Caroline is a focused person who is able to present creative ideas and go on to communicate the benefits of them. She has successfully developed marketing plans for our company that saw an immediate raise in interest in the company via the internet.

Although Caroline was an asset to our Marketing efforts, she was also helpful in other areas of the company. In addition to designing an effective advertising leaflet, she also took on an active role in motivating and inspiring others.

I highly recommend Caroline for employment. She would make a great asset to any organization. 

Kind regards,

Daniella Smith

Operations Manager

Right Way Wills Ltd Yorkshire Wills & Probate BBIC Innovation Way Barnsley S75 1JL Phone 01226446196 info@yorkshirewillsco.co.ukinfo@rightwaywills.com 0800 6893051 ext. 1 01226 446087 daniella.smith@yorkshirewillsco.co.uk

19th October2010

To whom it may concern

I confirm that I have known Mrs Caroline Morfitt for two years. I am unable to provide a business reference as this would be sent by our HR department. I am only too happy to provide a character reference for Caroline.

At all times I have found Caroline to be dependable, reliable and hard-working. I am confident that Caroline will prove to be an asset for your company.

I am happy to provide further information if required.

Yours faithfully,

Chris Knudsen

tel 07506606916

19th October2010

To whom it may concern

I confirm that I have known Mrs Caroline Morfitt for two years. I am unable to provide a business reference as this would be sent by our HR department. I am only too happy to provide a character reference for Caroline.

At all times I have found Caroline to be dependable, reliable and hard-working. I am confident that Caroline will prove to be an asset for your company.

I am happy to provide further information if required.

Yours faithfully,

Andrew Elenor

Tel 07971801194

HBOS PLC

HR Transactions

HBOS PLC Llloyds PLC

8th Floor

G Mill

Halifax

HX3 5AX

Direct Dial 08456406080

Fax No 01422386139

GHRPT-Operations@HBOSplc.com

http://halifax.co.uk

Our Ref HR Transactions/DD/430717

Your Ref Payroll Number 0430717

02. April 2013

To Whom It May Concern

Employment Reference

Dear Sir, Madam,

Thank you for your recent reference request. It is our policy to reply to all employment reference enquiries by completing this standard response letter. I hope this is satisfactory for your requirements.

Name of applicant Caroline Morfitt

Dates of employment From 23 June 2008 to 05 February 2011

Job Title Sales Consultant - Inbound

Reason for leaving Resignation Other Reason

The job title in this reference is an internal generic job title which relates to the role the colleague was evaluated against within the organisation. The colleague may also have had a more detailed specific local job title.

Please note for approved roles i.e. Financial Advisers, Independent Financial Advisers, (not Mortgage Advisers) where the role requires individual approval by FSA, a more detailed reference can be requested from -

HBOS PLC

8th Floor, G Mill

Halifax

HX3 5AX

Yours faithfully,

Jayne Edwards

Head of HR

HBOS PLC, Registered in Scotland No SC218813 Registered Office The Mound Edinburgh EH1 1YZ HBOS plc is a holding company, subsidiaries of which are authorised and regulated by the Financial Services Authority.

Lloyds Banking Group NGA 8th floor GMill Dean Clugh Mills Halifax HX3 5AX Phone 08456406080 lloydsbanking@mailhr.info Payroll Number 0430717

02.04.2013

Good Afternoon Caroline

Our records show your dates of working to be

We 4/2/2011- w/e 22/3/2013

Your position would have been Flexible Employee Office Customer Service Advisor.

Kind Regards,

Joanne Bradbury (MCIPD)

Account Manager

Blue Arrow Limited 1st floor 12 Saltergate Chesterfield S40 1UT

T 01246272200

F 01246229226

M 07885118033

mobex 5063

http://bluearrow.co.uk

Jo.Bradbury@bluearrow.co.uk

Blue Arrow Sheffield

2nd Floor, 11 Leopold Street

Sheffield

Yorkshire

S1 2GYPhone: 0114 272 2600

Blue Arrow Multisearch Paroll 800 The Boulevard Capability Green Luton LU1 3BA Phone 01582692692

frost.payroll@impellam.com Payroll Number JY0003C

10/01/2017 – 20/06/2017

CUSTOMER ADVISOR, CAPITA 

I worked as a customer advisor for Capita in busy Southern Water contact centre. I answered all customer service enquiries related to Southern Water, set up direct debits, explained bills and resolved complaints. I ensured customer satisfaction targets are met. I impressively exceeded monthly customer satisfaction, hold, wrap up targets. I offered excellent customer service to clients going that extra mile and offering them relevant water tariff, saving them money or resolving their query by listening to them and making sure they did not call again about the same query. I took part in monthly huddle meetings

26/05/2014 – 12/10/2015
CUSTOMER ADVISOR, CAPITA
My main duties were to enter meter readings, change tariffs and explain electricity and gas bills in Npower contact centre exceeding monthly customer satisfaction, wrap up, hold time targets and providing oustanding customer service. I had to have a polite and efficient telephone manner to be able to deal with enquiries from customers requiring me to have excellent product knowledge. I typed notes on what customer was saying with great accuracy, maintained high level of confidentiallity, recalculated gas and electricity bills giving customer correct oustanding balance, explained clearly their electricity bill usage, changed their tariff to better one to save them money, offered Warm Home Discount and other relevant products depending on their personal circumstances. I processed payments, set up direct debits, sent copy of electricity and gas bills, logged and resolved their complaints, transferred them to relevant departments, liaised with existing departments, set up repayment plans if customer struggled to repay bill., I reached monthly direct debit targets and score card targets for breaks customer satisfaction, wrap up, hold time, accepting feedback from customers and manager and improving my performance.

27/03/2007 – 17/03/2008
CUSTOMER ADVISOR, VENTURA
Here I explained mobile phone bills in theO2 contact centre. This role involved the ability to explain a range of complicated tariff options clearly and concisely. I offered customers roaming bolt ons, various tariffs and saved them money, I reported lost handsets, checked network coverage for mobile phones, organised returns of broken mobile phones and sent them a new mobile phones, I also resolved complaints quickly and effictively maintaining high level of customer quality standards. I exceeded monthly customer satisfaction, wrap up, break and hold time targets and took on board feedback from managers.

Capita Human Resources Solutions 2nd Floor Temple Gate House 115-123 High Street Orpington Kent BR6 0LG Phone 08444122522 payrolladmincentre@capita.co.uk Payroll Number 12252204 Payroll Number 21150620 Payroll Number 21204407

CV

Caroline Morfitt

International Virtual Assistant

I am a member of Worldwide Virtual Assistant Institute.

Past and future

I'm an experienced Administrator.

My goal is to support businesses so they can have their administrative tasks completed on time. I charge only £ 8 per hour. Most Virtual Assistants charge £ 25 per hour or more. Please send payment to itskillsforlife1@gmail.com through PayPal. I offer business services to clients worldwide. My customers come from Italy, Switzerland, Poland, Hungary, Australia, Ireland and many other countries. Please email me at itskillsforlife1@gmail.com to discuss your business requirements or call me on +447468256855 or send me a text message. I reply within 24 hours.

“I provide Professional Administrator Services to your Business.”

- Caroline Morfitt

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